POSITION SUMMARY

The Banner HR/Payroll Consultant works in partnership with colleges & universities on their ERP needs, specific to Ellucian Banner HR/Payroll, within scope and budget agreed with client. The Consultant roles report up through professional services, specifically working under a Director and ultimately a VP of Professional Services.

ESSENTIAL FUNCTIONS

• Support application design and configuration of client systems through customization and coding of screen layouts, user interfaces, printed outputs, and interfaces with other systems to enable client strategies.
• Write and maintain technical specifications/documentation to describe program development, logic, coding, testing, changes, and corrections.
• Provide technical assistance by responding to inquiries from others regarding errors, problems, or questions regarding ERP and integrated systems.
• Attend both internal and external meetings and trainings.
• Analyze, define, and document requirements for data, workflow, safety processes and standards, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs.
• Train end users or technical support staff to use programs.
• Build and apply technical, safety, industry, and functional standards to support efforts in enabling value creation for clients.
• Support the analysis and design of business processes.
• Maintain technical/professional currency and share knowledge with others.

QUALIFICATIONS

• 3+ years of hands-on experience with Ellucian Banner HR and Payroll modules, specifically Benefit and Leave Administration, Payroll and Quarterly functionalities.
• Strong understanding of higher education HR and Payroll business processes, including Onboarding, Employee Maintenance, Benefit and Leave Administration, Faculty Assignments contracts, Student workers and Financial Work-study, Employment taxes, and tax reporting.
• Understanding of regulatory requirements impacting higher ed HR and payroll
• Excellent problem-solving skills with the ability to resolve complex system issues
• Proven ability to analyze and resolve complex system and process challenges independently
• Experience in developing and delivering training for end-users
• Experience developing and optimizing workflows within Banner to support HR and Payroll processes
• Strong verbal and written communication skills, with the ability to work collaboratively with diverse teams and present information to various stakeholders